We are a hands-on agency. Our focus is on dignity, independence, safety, and comfort. We work hard to keep the client home.

Hands-On

We are very hands-on. If a lock needs to be changed, if the house needs to be cleaned, if a musician's operas need to be catalogued - whatever you need us to do we will do, or will arrange to have done, in the most cost-efficient way.

Our services can be as simple as a one-time assessment with recommendations of how to get things done on your own, or as complex as providing a full range of services and becoming, in effect, that extra sibling.

Our goal is always to allow the client to live as full a life as possible, in the least restrictive setting possible.

Safety and Healing

We strive to create an atmosphere of safety and support. Many clients and families have mentioned to us that even with the first meeting a type of therapeutic healing begins, as the client feels comforted and less alone. Through careful listening and breaking down large issues into small parts, we begin a process that turns seemingly overwhelming problems into manageable ones. Once the main issues are identified, we look for ways not only to solve the problems but also to improve the overall quality of the client's life.

We work hard to make each client an active and eager participant in the work. And we are often thrilled as the person opens up and reveals extraordinary qualities that had atrophied in the face of illness.

Working with Aides

We have many years of experience working with home care agencies. We stay involved to make sure the aide is the right fit, and that the aide's training is tailored to the client's needs.

Conserving Assets

Naturally, most people are concerned about their finances when expensive care-giving services are necessary. Time and again we have heard clients say "I am not Medicaid eligible"; often, it turns out that they are. Our assessment includes a financial evaluation with recommendations for short- and long-term care planning. When assets can be protected, we refer clients to expert elder-care attorneys.

Insurance

We have expertise concerning all insurances including Medicare, Medicare Part D, Managed Care, and Medicaid.

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